I ask that you send payment within 5-7 days of your order.
Cancellation and Returns
Returns must be completed within 7 days from the receipt of your order. Returns can only be processed for damages that have occured in the shipment process. Any other returns or cancellations will be subject to a $30.00 restocking fee. Items must be returned prepaid in their original packing.
I shop for the best rates for your order. I use use UPS and Fed X and others for shipments.
Shipment for out of stock or custom items will be handled in the following manner:
50% deposit on the item will be required before the order is started. The final 50% will be required prior to shipment when the item is completed.
Custom orders are welcome. A picture can be use to design a piece of Intarsia or Fretwork just for you. Just contact me at the above Email address to discuss this option further.